Seller Shield
Scam leads never reach your inbox
Seller Shield is the lead screening system built into every TrueRVs listing. It runs a mix of AI and heuristic analysis on every inquiry a buyer sends you, scoring both the message and the account behind it, and stops 95%+ of scam leads before they reach your inbox. No other RV marketplace screens leads this way.
95%+
of scam leads blocked before your inbox
Every
lead screened, not a sample
$0
extra, included with every package
How it works
Two layers, and a lead has to clear both
Screening runs the moment a buyer hits send, before anything lands in your inbox or your email. Nothing is queued for you to review and nothing waits on a moderator.
Layer 1: the message
AI reads what the buyer actually wrote and what they are steering toward.
- Payment structures that only ever appear in scams, like overpayment and refund setups
- Third-party shipper and agent stories used to avoid ever seeing the RV
- Pressure to move the conversation off TrueRVs before any details are shared
- Links to lookalike escrow, inspection, and vehicle-history sites
Layer 2: the account
Heuristics score the account and the behavior behind the message.
- Disposable and throwaway email domains
- Brand-new accounts sending identical text to many listings at once
- Location and device signals that contradict the buyer's story
- Accounts sharing fingerprints with previously removed accounts
What it catches
The messages you never had to read
These are the shapes RV scams actually take. Screening recognises the pattern, not a list of banned phrases, so rewording does not get a scammer through.
The overpayment
I'll have my company send you a cashier's check for $8,000 over your asking price. Just wire the difference to my shipping agent once it clears.
Flagged by
- Overpayment structure
- Wire to a third party
- Check that will bounce later
The deployed buyer
I'm currently deployed overseas and can't view it in person. My agent will handle pickup and I'll pay in full today, sight unseen.
Flagged by
- Sight-unseen purchase
- Third-party pickup
- Urgency without inspection
The fake escrow
Let's protect us both and use escrow. Register at the link below and the funds will be held until you confirm delivery.
Flagged by
- Lookalike escrow domain
- Off-platform payment
- New account, first message
The report kickback
Interested. Before we go further, pull the vehicle history report from this site and send me the PDF.
Flagged by
- Affiliate report site
- No questions about the RV
- Copy-paste across listings
The off-platform pull
Still available? Text me at this number, I don't check this account often.
Flagged by
- Immediate off-platform push
- Disposable email domain
- Blasted to many listings
And the ones that get through
Real buyers asking about mileage, service history, tire age, or a Saturday walkthrough. Lowball offers too. Screening removes the fraud, not the negotiation.
See how selling worksOur commitment
We are building the safest place to sell an RV
Selling an RV is one of the largest private transactions most people ever make, and on most marketplaces you are left to sort the scammers out of your own inbox. We think a modern marketplace should protect the people on it by default, not sell protection back to them as an upgrade. That is the standard we hold ourselves to.
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Never an upsell
Included on every listing and every package, dealer listings included.
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Your details stay yours
Your phone and email stay hidden until you share them. We never sell them.
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It keeps up
New scam patterns are added as they appear, so rewording an old pitch fails.
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Reports reach a person
Flag anything that slips through and our team reviews it.
No screening catches everything, and anyone who tells you otherwise is selling something. Keep the conversation on TrueRVs, never accept an overpayment or wire refund arrangement, and sign the title only once your bank confirms the funds have cleared.
Seller Shield FAQ
I'm ready to sell my RV
Start the fast and easy process to sell your RV today.
